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Terms & Conditions

Terms & Conditions

Terms of Service

1. Scope
You book on a website that uses the online reservation system of WordPress.
These Terms and Conditions apply to self-booking through the Online Reservations System of WordPress.
2. Reservation system
This online reservation system uses real-time data and actual room availability and places effective bookings directly in the WordPress booking system.
As far as reservations are made, the present online reservation system may only be used for bookings that are actually wanted and subsequently actually realized, but not for incorrect (for example test bookings) or faked reservations.
3. Booking
Each reservation is forwarded via WordPress on your behalf to the Berghotel Schynige Platte.
4. Accommodation contract
The accommodation contract is concluded during the reservation directly between you and Berghotel Schynige Platte.
5. Payment and cancellation policy
If you have made a booking in the WordPress Reservations system, please refer to the payment and cancellation conditions in your booking confirmation. In general you pay directly via Stripe to the Berghotel. In case of cancellation within the cancellation period, the amount minus the commission costs will be refunded.
6. Credit card payment via Stripe
The credit card will be charged by Stripe.
We use Stripe, an offer by American Stripe Inc. (hereinafter “Stripe”) to settle payments (legal basis pursuant to GDPR, if and to the extent applicable: Art. 6 (1) (b) and (f) DSG). Stripe is certified under both the EU and Swiss-American Privacy Shield, ensuring adequate privacy. In particular, Stripe has published the following information on the type, scope and purpose of data processing: Privacy Policy https://stripe.com/ch/privacy, entry in the Privacy Shield list https://www.privacyshield.gov/participant?id=a2zt0000000TQOUAA4 ,

7. Cancellations
Cancellations must be made by mail to hotel.schynigeplatte@jungfrau.ch or by phone on 033 828 73 73.
Your reservation confirmation contains a cancellation period until when the free cancellation is possible. If the cancellation occurs after this date, the cancellation conditions, which are apparent on the booking confirmation, apply.

We charge the following cancellation costs for individual guests
30-06 days before arrival 25%
05-03 days before arrival 50%
03-02 days before arrival 75%
Later 100%

In case of no-show arrival without cancellation, Berghotel Schynige Platte may charge your credit card a cancellation fee.
9. Room prices
All prices are per person and per night.
The reservation confirmation indicates whether additional services are included in the room rate. All prices include 5-course evening meal and breakfast buffet.
10. Miscellaneous
All information has been compiled with great care. However, no liability can be assumed for any errors in the data collection or data transmission.
It is the Swiss law. Jurisdiction and place of fulfillment is CH 3812 Wilderswil.